Terms and Conditions
Please review our terms and conditions carefully before using our services and website.
Terms and Conditions
Index
General Terms
1.1. Acceptance of Terms
1.2. Changes to Terms
1.3. Eligibility
Individual Services
2.1. E-book Formatting and Conversion
2.2. Editorial Services
2.3. Author Websites and Blogs
2.4. ISBN and Copyright Registration
2.5. Beta Reading Services
Intellectual Property
3.1. Ownership
3.2. Usage
Confidentiality
4.1. Confidential Information
4.2. Data Protection
Limitation of Liability
5.1. Limitation
5.2. Indemnity
Contact Information
6.1. Customer Support
1. General Terms
1.1. Acceptance of Terms
By subscribing to or purchasing services from ScribbleDex/ScribblerEditions (Pty) Ltd, you agree to these Terms and Conditions. Please review them carefully.
1.2. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be communicated via email or through updates on our website.
1.3. Eligibility
You must be at least 18 years old to use our services.
2. Individual Services
2.1. E-book Formatting and Conversion
Service Description: Format manuscripts into e-book formats (e.g., EPUB, MOBI, PDF ).
Submission Guidelines: Manuscripts must be submitted in Word or text format. Incomplete or improperly formatted submissions may result in delays.
Turnaround Time: Formatting will be completed within 7 business days.
Revisions and Corrections: Minor revisions are included within the initial service fee. Major changes may incur additional charges.
Fees and Payment: Payment is due upon receipt of the invoice. Services will commence only after payment has been received.
Cancellation and Refunds: If you cancel before work begins (within 48 hours when payment is made), a full refund will be issued. No refunds are provided once work has commenced.
2.2. Editorial Services
Service Description: Copy-editing, proofreading, and substantive editing.
Submission Guidelines: Manuscripts must be submitted in Word format. Ensure the document is complete and properly formatted.
Turnaround Time:
Proofreading: Within 7 business days for each book.
Copy-Editing: Within 7 business days, depending on manuscript length.
Substantive Editing: Within 7-10 business days, depending on manuscript length.
Revisions and Corrections: Minor corrections are included. Major revisions may incur additional charges.
Fees and Payment: Payment is due upon receipt of the invoice. Services will commence only after payment has been received.
Cancellation and Refunds: Full refund if canceled before work begins (48 Hours within of payment made). No refunds once work has started.
2.3. Author Websites and Blogs
Service Description: Setting up and maintaining personal websites or blogs for authors.
Submission Guidelines: Provide all necessary content, including text, images, and any specific design preferences.
Turnaround Time: Initial setup within 5-7 business days.
Revisions and Corrections: Minor updates and corrections are included. Major redesigns may incur additional charges.
Fees and Payment: Payment is due upon receipt of the invoice. Services will commence only after payment has been received.
Cancellation and Refunds: Full refund if canceled before work begins (within 48 Hours of payment made). No refunds once work has started.
2.4. ISBN and Copyright Registration
Service Description: Assisting with obtaining ISBNs and copyright registration.
Submission Guidelines: Provide all necessary information and documents required for registration.
Turnaround Time: Registration process may take up to 5-7 business days.
Revisions and Corrections: Not applicable as this is a registration service.
Fees and Payment: Payment is due upon receipt of the invoice. Services will commence only after payment has been received.
Cancellation and Refunds: No refunds.
2.5. Beta Reading Services
Service Description: Providing feedback on manuscripts from a reader's perspective.
Submission Guidelines: Manuscripts must be complete and submitted in Word or text format.
Turnaround Time: Feedback provided within 7-10 business days.
Revisions and Corrections: Feedback is final. Revisions to feedback are not provided.
Fees and Payment: Payment is due upon receipt of the invoice. Services will commence only after payment has been received.
Cancellation and Refunds: Full refund if canceled before work begins (within 48 Hours of payment made). No refunds once work has started.
3. Intellectual Property
3.1. Ownership
You retain ownership of your intellectual property. We do not claim any rights to your content.
3.2. Usage
We may use examples of your content for promotional purposes, but only with your explicit consent.
4. Confidentiality
4.1. Confidential Information
We will not disclose any confidential information you provide to us, except as required by law.
4.2. Data Protection
We adhere to data protection regulations to safeguard your personal and financial information.
5. Limitation of Liability
5.1. Limitation
Our liability for any claims arising out of or related to our services is limited to the amount paid for the services in question.
5.2. Indemnity
You agree to indemnify us against any claims, damages, or expenses arising from your use of our services.
6. Contact Information
6.1. Customer Support
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: hello@scribbledex.com
Email: hello@scribllereditions.com